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Regino issued the reminder following a number of complaints from SSS members that their accounts with the My.SSS had been being subjected to fraudulent transactions perpetuated by scammers and different unscrupulous individuals.
One of many explanation why such fraudulent transactions happen, SSS insiders famous, was the tendency of some members to share their login credentials with unauthorized individuals. This login data, Regino famous, needs to be saved confidential by account holders to guard themselves from scammers.
Regino likened the SSS login credentials to the Private Identification Quantity (PIN) that financial institution depositors use to entry their accounts on the Automated Teller Machines (ATM).
An ATM card PIN is a multi-digit quantity required at financial institution ATMs for finishing up transactions and is initially offered by the banks. This PIN will be reset or modified to a brand new PIN by the cardboard proprietor however is saved as strictly confidential data by the consumer.
“We have now requested our stakeholders to not share their usernames, passwords, and different login particulars on their My.SSS accounts to unauthorized people. Giving your username and password to a different individual is like sharing your ATM PIN,” Regino mentioned, including that “anybody with this data might use your My.SSS account to avail of financial advantages with out your authorization.”
The SSS chief cited a case whereby a member sought the help of one other individual whereas making an attempt to create and entry his My.SSS account on the Web. It turned out that the individual from whom the SSS member searched for assistance is a fixer and scammer who later drew a wage mortgage from the account with out his information.
Regino additionally suggested members to not entertain unofficial on-line teams in varied platforms, like Fb, that allegedly supply simpler entry to SSS on-line accounts and offered technical help for a payment to loan-seekers.
“We don’t acknowledge these unofficial on-line teams, even these discovered on Fb. We take into account them unlawful, they usually can not facilitate SSS transactions on behalf of our members,” Regino mentioned.
He added that on-line transactions and providers provided by the SSS portals are free, besides when a member is requesting for a alternative of the Unified Multi-purpose ID Card (UMID), which carries a minimal payment.
Regino mentioned members might go to the E-center in native branches and they are going to be assisted by SSS staff of their on-line transactions. “All our branches have an E-center containing a number of computer systems related to the Web. We have now staff stationed there who’re prepared to assist our members in creating and accessing their My.SSS account in addition to information them navigating and utilizing the web portal for his or her transactions.”
Regino mentioned the SSS administration additionally recurrently replace its on-line services, such because the My.SSS Portal and SSS Cell App, to higher serve its members. In 2021, the Cell App was redesigned to make it extra user-friendly and simpler for members to navigate and conduct their on-line transactions via cell phone services.
He additionally reminded members, pensioners, and employers that they can’t be held accountable for fraudulent transactions as soon as a member connives with a fixer.
Below Republic Act 11032, or the Ease of Doing Enterprise and Environment friendly Authorities Service Supply Act of 2018, and Republic Act 11199, or the Social Safety Act of 2018, make it unlawful for members to interact the providers of fixers.
SSS works intently with legislation enforcement businesses to curb the unlawful actions of fixers. “We’re decided to file costs in opposition to those that are making the most of our members and employers,” Regino concluded.
They might report these fixers or scammers to the Particular Investigation Division (SID) via e-mail at fid@sss.gov.ph or at (02) 8924-7370. (PR)
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